Last updated: July 2026
Adelaide Early Learning (“AEL”, “we”, “us”, “our”) is committed to protecting the privacy of children, families, staff, and visitors.
This Privacy Policy explains how we collect, use, store, and protect personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
By using our website or providing information to us, you consent to the practices outlined in this policy.
1. What Personal Information We Collect
We may collect personal information in the following categories:
1.1 Information you provide directly
- Name, email address, phone number
- Child’s name, age, date of birth
- Enrolment enquiry details
- Employment application details
- Feedback or communication submitted through forms
- Documents uploaded or supplied as part of enrolment or recruitment processes
1.2 Information collected automatically
When you visit our website, we may collect:
- Device information (browser, operating system)
- IP address
- Pages visited and time spent
- Cookies and analytics data
This helps us improve our website experience and services.
1.3 Sensitive information
As an early learning provider, we may collect sensitive information to deliver safe and high-quality care, including:
- Medical information
- Allergy and dietary information
- Cultural or family details necessary for care
- Emergency contacts
Sensitive information is handled with the highest level of confidentiality.
2. How We Use Your Information
We may use personal information to:
- Respond to enquiries about enrolment, tours, fees, and availability
- Process enrolments, waitlists, and orientation
- Assess and process job applications
- Communicate with families and prospective families
- Provide updates about our services, events, or centre information
- Maintain quality, safety, and compliance requirements
- Improve our website, marketing, and user experience
- Meet legal, regulatory, and reporting obligations
We do not sell, trade, or rent personal information to third parties.
3. How We Store and Protect Information
We take all reasonable steps to keep personal information secure and to prevent:
- unauthorised access
- misuse
- loss
- modification or disclosure
Information may be stored electronically or in secure physical files.
Digital information is protected through secure systems, encryption, and access controls.
Where third-party systems are used (e.g., CRM, email, HR platforms), we ensure they comply with privacy and security expectations.
4. Disclosure of Information
We may disclose personal information only when necessary, such as:
- to authorised AEL staff involved in enrolment, care, or recruitment processes
- to trusted service providers who support our operations (e.g., IT providers, communication platforms)
- when required by law, regulation, or government authority
- in emergencies, where necessary to protect a child or individual from harm
Service providers receiving information are required to keep it confidential and use it only for the purpose provided.
5. Cookies and Website Analytics
Our website uses cookies and analytics tools to understand how visitors interact with the site.
Cookies may collect data such as browsing behaviour, time on page, and referring websites.
You can adjust your browser settings to refuse cookies, but some site features may not function optimally.
6. Links to External Websites
Our website may include links to third-party websites.
We are not responsible for the privacy practices, content, or security of any external sites.
We encourage users to review the privacy policies of those websites.
7. Accessing and Updating Your Information
You may request access to the personal information we hold about you or ask us to correct any inaccurate or outdated information.
To do so, please contact us using the details below.
We may require identity verification to protect your privacy.
8. Marketing Communications
We may use your contact details to share:
- service updates
- centre news
- event information
- relevant educational content
- vacancies or enrolment opportunities
You may opt out of marketing communications at any time by following the “unsubscribe” link or contacting us directly.
9. Children’s Privacy
We take extra care with children’s personal information.
Information about children is collected only where necessary for enrolment, safety, care, or compliance.
We do not publish or share children’s images or details without the explicit consent of their parent or guardian.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page, with the “last updated” date clearly shown.
Continued use of the site after changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, or if you wish to request access or corrections, please contact:
Adelaide Early Learning
Email: athelstone@adelaideearlylearning.com.au
Phone: (08) 8104 9145
Address: 2 Maryvale Road, Athelstone SA 5076